Our mission statement is the basis of our actions. Employees, customers and partners alike can rely on these fundamental values.
Principles of our work
Rooted in tradition, hard work and resiliency - for over 100 years: Bell's journey to its current successful position in the international market is characterised by a high degree of passion, commitment, creativity, investments into employees and processes, belief in our own capabilities and resilience.
Our employees embody this common foundation of values on a daily basis, in order to continue our successful path as a familiy-owned company in the future.
As a company we attach particular importance to the development of innovative and creative solutions. This applies not only to Research & Development, as the heart of our company, but equally to our other departments such as Marketing, Sales, Regulatory Affairs and Production.
We are open to new ideas and fresh momentum and allow these to flow into our concepts, technologies, products and processes. This enables us to identify new trends more rapidly and recognise – and solve – problems at an early stage. Every day, we strive to optimise what already exists and promote progress.
We leverage our creativity and innovative strength to develop successful flavourings for food and beverages and produce outstanding fragrances for personal and home care applications.
We work closely together in order to achieve our strategic and operational objectives. Interdisciplinary thinking and coordination of our priorities assist us in implementing projects in a cooperative and efficient manner, based on a spirit of partnership.
We facilitate successful collaboration and good teamwork – on-site with our colleagues, partners and customers worldwide – through an active feedback culture and a high degree of mutual respect, on both a cross-functional and cross-hierarchical level. Our objective is to develop a “feeling of togetherness” and grow closer together as an organisation.
Our top priorities are developing and supporting our employees and their talents as well as continuously improving the working environment.
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Not only do we identify ourselves with our various teams, our jobs, our products, and our daily creative work, but also and above all with our customers. We enjoy our work and are driven by our passion to achieve excellence.
We love what we do and strive to be a leading player of the industry – our pioneering, innovative spirit and imagination are the driving forces behind our company as well as an open communication culture.
We keep abreast of market developments and follow changes closely in order to be able to spot and leverage opportunities early. We relish change and strive for continuous improvement.
Trust is our greatest asset – it must be continuously established and maintained. We aim to build trust with our employees, managers, partners and customers worldwide. This represents our investment in the future.
We consider independent and responsible conduct to be part of our daily routine. Our employees and departments accept responsibility and delegate it down the line – both internally and externally. Mutual loyalty is standard practice for us. We maintain a policy of making comprehensive information available to our employees and business partners. Our competence in establishing guidelines and our capacity for resolving conflicts strengthen our qualitative and quantitative standards and allow reliable planning.
The confidential handling of data and contractual agreements is equally as important to us as is compliance with agreements with suppliers and business partners. We also attach great significance to fair contractual relationships.
Reliability is the key to a trusting cooperation with our customers, employees and partners and thus one of the central values along the value chain of our products. Especially for our customers we would like to be a reliable partner with the aim of a cooperation that is as long-lasting as possible and characterized by trust. For this reason, our primary interest is to always meet the demands of our customers in terms of product safety, security of supply, delivery reliability and punctuality of all services in the best possible way.
Due to our commitment to comply with customer requirements, our Quality Management System (QMS) has been aligned with and certified to ISO 9001 since 1995. In addition, we are committed to compliance with food and feed safety (FSSC 22000/FAMI-QS) and are able to offer the products we manufacture to our customers in a wide range of constantly changing qualities (organic, kosher, halal, vegan, etc.).
Compliance with these manifold requirements is continuously monitored in our QMS. We guarantee the safety of our products by complying with internal, external and regulatory requirements, regular controls and audits, as well as risk assessment and performance audits in advance.
We actively promote environmental awareness and conservation, and sustainable and responsible management of natural resources is therefore vital for us. Which is why we strive continuously to improve our energy solutions, to increase our efficiency and to generate structured and sustainable growth based on long-term objectives.
We fully understand our corporate social responsibility and are committed to high social standards by creating long-term prospects for our employees through a number of professional development and skill advancement options.
Compliance with statutory regulations, standards and agreements is of utmost importance to us. This is something we expect from both our company and our contractors and suppliers. By developing and introducing forward-looking solutions, we contribute to protecting our employees, consumers and the environment.
Our daily business is based on important fundamental values as guiding rules of our corporate philosophy. We adhere to current standards and values to ensure that ethical principles and integrity govern all processes within the company and its relations with others. In our company, we base our conduct and relations on tolerance, equality and an open mind – crucial requirements for respectful and fair interaction with each other.
Helping our employees further to their development is an integral part of our way of working, which is reflected by the duty of care of our senior managers and continuous efforts to improve the working environment.
We are committed to fair competition because we want to both create and preserve value.